Responsible Gaming

Our Commitment to Safe Gaming

At Chachusathome, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting the wellbeing of our players.

Age Verification

By accessing and using our services, you confirm that you are at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher. We take age verification seriously and reserve the right to request proof of age at any time.

We do not permit gambling by minors. If you are under the legal age, please do not use our site.

Warning Signs of Problem Gambling

If you recognise any of the following signs in your own behaviour, it may be time to seek help:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activity or lying about the extent of your gambling
• Gambling to escape problems, stress, or negative emotions
• Borrowing money to gamble or gambling with money needed for essentials
• Neglecting family, work, or other responsibilities due to gambling
• Feeling anxious, irritable, or restless when trying to cut down or stop gambling
• Failed attempts to control or stop gambling
• Damaged relationships or financial difficulties due to gambling

If you experience any of these signs, please reach out for support immediately.

Self-Help Tools & Responsible Gaming Features

We provide several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period
• Loss Limits: Set a maximum amount you are willing to lose over a set timeframe
• Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
• Session Time Limits: Automatically log out after a set period of play
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account

If you wish to activate any of these tools, please contact our customer support team or access them through your account settings.

Support Organisations in Australia

If you are struggling with problem gambling, professional help is available. In Australia, the following organisations provide free, confidential support:

Gambling Help Online

Website: www.gamblinghelponline.org.au

Gambling Help Online provides free counselling, self-assessment tools, and resources for problem gambling in Australia. Available 24/7.

Gamblers Anonymous Australia

A peer support organisation offering free support groups and meetings for people struggling with gambling addiction.

National Gambling Helpline

Contact your state or territory's gambling helpline for local support services and counselling options.

International Support Organisations

If you are accessing our services from outside Australia, the following organisations may be helpful:

• GamCare (UK): www.gamcare.org.uk
• GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (US): www.ncpgambling.org

Take Action Today

If you believe you may have a problem with gambling, please seek help today. There is no shame in asking for support—problem gambling is a recognised health issue, and recovery is possible.

Contact Gambling Help Online or your local helpline for confidential advice and treatment options. Your wellbeing is our priority.

Last updated: 2026