Privacy Policy
Effective Date: January 2026
Chachus at Home ("we," "us," "our," or "Company") operates chachusathome.com (the "Website"). We are committed to protecting your privacy and ensuring you have a positive experience on our site. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.
Please read this Privacy Policy carefully. By accessing and using chachusathome.com, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Website includes:
- Personal Information: Name, email address, phone number, and other contact details you voluntarily provide when contacting us or signing up for newsletters.
- Technical Information: IP address, browser type, operating system, referring URLs, and pages visited.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar tracking technologies (see Cookie Policy section below).
- Usage Data: How you interact with the Website, including clicks, pages viewed, time spent on pages, and navigation patterns.
- Device Information: Device type, device identifiers, and mobile network information.
How We Use Information
We use the information we collect for various purposes, including:
- Analytics: To understand user behavior, traffic patterns, and Website performance.
- Affiliate Tracking: To track clicks, referrals, and conversions for affiliate commission purposes.
- Site Improvement: To enhance the user experience, fix technical issues, and develop new features.
- Communications: To respond to inquiries and send promotional materials (with your consent).
- Legal Compliance: To comply with applicable laws, regulations, and legal requests.
- Fraud Prevention: To detect, prevent, and address fraudulent activity and security issues.
Cookie Policy
We use cookies and similar tracking technologies to enhance your experience on the Website. Cookies are small data files stored on your device that help us remember your preferences and track your activity.
Types of Cookies:
- Essential Cookies: Required for basic Website functionality.
- Analytics Cookies: Help us understand how visitors use the Website.
- Affiliate Cookies: Used to track referrals and affiliate commissions from connected casinos.
- Marketing Cookies: Enable personalized advertising and promotional content.
Opt-Out Options: You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect Website functionality. You may also opt out of certain tracking technologies by contacting us at privacy@chachusathome.com.
Third-Party Links
The Website contains links to third-party casino websites and affiliate partners. We are not responsible for the privacy practices, content, or policies of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.
Important Disclaimer: We do not control, endorse, or assume responsibility for third-party websites, including their data collection practices, terms of service, or gambling regulatory compliance. Your use of third-party sites is at your own risk.
Your Rights
Under Australian Privacy Principles (APP) and relevant privacy legislation, you have certain rights regarding your personal information:
- Right to Access: You may request access to the personal information we hold about you.
- Right to Correction: You may request correction of inaccurate or incomplete information.
- Right to Deletion: You may request deletion of your personal information, subject to legal obligations.
- Right to Opt-Out: You may opt out of marketing communications and certain data processing activities.
- Right to Complaint: You may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) regarding privacy concerns.
If you have privacy rights inquiries from the EU/UK (GDPR), US (CCPA), or other jurisdictions, we will handle such requests in accordance with applicable laws.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Specifically:
- Personal information provided directly is retained until you request deletion or for a maximum of 3 years.
- Analytics and usage data are typically retained for 12 months.
- Cookies are retained according to their type (essential cookies persist per session; others may persist up to 2 years).
- Data required for legal, tax, or regulatory compliance is retained as required by law.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us:
Email: privacy@chachusathome.com
Website: chachusathome.com
We will endeavor to respond to all privacy inquiries within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Last Updated: January 2026